Grand Mercure Malang
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What Guests Say
Staying for more than 3 times in this hotel, sincr it s new. The room is spacious, with kinds of bfast menu to spoil ur taste bud.
Nino
September 2024
The breakfast was extensive but often very crowded. Room service were excellent as we were sick for the days we were staying and they were great. Same with the housekeeping services. The shower was very modern and facilities good. The downstairs Coffee cafe served fabulous coffee. I enjoyed the Javanese music in the breakfast room.
Diane
June 2025
Absolutely loved my stay at this stunning 5-star hotel in the heart of Malang! 🌟 Despite being a small city, everything you need is just a stone's throw away, and taxi rides are a blast. The staff was incredibly attentive, always ready to assist with a smile, making my stay truly memorable. The room? An absolute gem—spacious and beautifully decorated! Plus, breakfast offered a fantastic variety that catered to all tastes. I even transformed the massive 65-inch TV into a laptop monitor, allowing me to work remotely from the comfort of my bed—it was such a fun experience! If you’re in Malang to explore Bromo, I can’t recommend this hotel enough. You won’t find a better blend of quality and value anywhere else!
Asif
November 2024
The largest hotel in town, with luxurious and spacious lobby and restaurants. The property offers three dining options, including a delightful Japanese restaurant, a stylish bar, and a rooftop lounge. The breakfast buffet is extensive, catering to diverse tastes with local, Chinese, European, and Japanese cuisine. The room was cozy, spacious, and offer pleasant view. While the room themselve were comfortable, the bathrooms could benefit from more thorough cleaning, particularly addressing the mold on shower curtains and dirty corners.
Prekmurski
October 2024
The hotel staff are extremely friendly and very helpful and always greet you with a smile. The hotel itself is really well laid out with good facilities. The rooms are clean and comfortable, so no worries for a good rest, especially after a days trip to Bromo, which is highly recommended. The restaurants at the hotel serve great food but a little more expensive compared to the local cuisine outside the hotel, which is the norm wherever you stay. Anyway, we will certainly stay at this lovely hotel again when we return to Indonesia 🇮🇩
Allen
October 2024
This is a great hotel which looks and feels brand new, because of course it is brand new. The Executive King Room was spacious with an amazingly comfortable bed and the bathroom was spacious with a fantastic shower. The rooms are really quiet. Breakfast was great with lots of choices and staff are super friendly and helpful. A really enjoyable stay and will undoubtedly stay here again when in Malang next.
Unang
January 2024
Kids love the pool the breakfast, room and everything.
Drossi
July 2024
Alot of varieties on breakfast selection Friendly staff Spacious room Free of charge bottle of water
Alda
July 2025
Hotel has some lovely restaurants, the Chinese and Japanese are particularly good. Sky bar up on the 19th floor is a bit soul less, in that it's usually empty, but even when there are people there, it lacks the atmosphere of a good bar. Service is good, and sometimes there is live music playing.
Matthew
December 2024
Room was spacious, clean. Breakfast was tasty and had a lot of options. Funny thing is that on breakfast there was no knife anywhere and staff had to bring it to the table on request. Best thing here are the staff which was very friendly and helpful to organize tour to Bromo and Tumpak waterfall. We actually extended our stay for 2 more nights.
Vjekoslav
September 2024
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